Returns & Exchanges
At A Leatherstore, we stand by the craftsmanship of our premium leather goods and offer a 30-day return window for items in their original, unused condition. We want to ensure you are completely satisfied with the fit and finish of your investment.
Return Process
- 1.Initiate Your Request
Log into your account or visit our returns portal with your order number and email address to select the items you wish to send back.
- 2.Prepare the Package
Place the leather item in its original protective dust bag and box to prevent scratching, ensuring all original tags and hardware protectors are intact.
- 3.Attach the Shipping Label
Print the prepaid shipping label provided via email and securely affix it to the outside of your return parcel, covering any previous shipping marks.
- 4.Inspection and Refund
Once our artisans inspect the item for quality assurance, your refund or exchange will be processed within 5-7 business days to your original payment method.
